FAQ

Q: When can I expect my Order to arrive?

A: Your order will typically be delivered within 3 business days. However, if we experience a high volume of orders, we kindly ask for your patience as there may be slight delays. We carefully handle each order, and there's a limit to the number of orders we can process daily. So, if your order takes a few extra days, rest assured we're working diligently to fulfill it.

Thank you for your understanding!

Q: What if I've chosen the Fast Delivery Order Option?

A: If you've chosen the Fast Delivery Order Option, we'll give your order top priority and aim to complete it within 2 days. Please keep in mind that the day you placed the order doesn't count as day one in this timeframe.

Q: How will I receive my video?

A: We'll send your video directly to your email inbox via email in HD quality.

Q: I can't seem to find my video!

A: Don't worry! First, check both your inbox and spam folder in your email. Sometimes, our messages can end up there. If you still can't locate it, please don't hesitate to reach out to us, and we'll be more than happy to assist you in locating your video.

We appreciate your trust in our services and are committed to delivering the best quality videos promptly.